The short version
- One plan, $29/month, billed on the day you subscribe and automatically on the same date every month until you cancel.
- Cancel anytime, online, in two steps: Account › Manage billing › Cancel plan. No calls, no forms, no retention offers.
- Cancelling stops the next charge. You keep full access until the end of the month you already paid for.
- No partial-month refunds, because you get the whole platform the moment you pay.
- We fix mistakes. Duplicate charges, charges after a confirmed cancellation, and prolonged outages are refunded.
Billing
Payments are processed by Stripe. We accept Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay. Your card number never touches our servers. Applicable sales tax is shown before you confirm. Stripe emails you a receipt for every charge.
Automatic renewal
Your subscription renews automatically each month at $29 plus applicable tax. You agreed to this when you subscribed, and it is shown again on the Stripe payment page. If we ever change the price, we email you at least 30 days before it applies, and you can cancel before then at no cost.
How to cancel
- Open the platform and choose Account (bottom of the left sidebar), then Manage billing.
- Choose Cancel plan and confirm.
You will get an email confirming the cancellation and the date your access ends. If you can't log in, email support@statwarrior.com from the address on your account and we will cancel for you within one business day. We never require a phone call to cancel.
When we refund
| Situation | What we do |
|---|---|
| You were charged twice, or charged after we confirmed your cancellation | Full refund of the mistaken charge, usually within 2 business days of your email. |
| The platform was unavailable for more than 48 consecutive hours during your billing month because of us | Refund or credit for that month, your choice. |
| You subscribed by mistake and haven't used the platform (no builds, exports or sims) and tell us within 48 hours | Full refund. |
| You changed your mind part-way through a month | No refund; cancel so you aren't charged again, and keep access until the month ends. |
| Your lineups or bets lost | No refund. Projections and simulations are estimates; results are never guaranteed. |
| Your account was closed for breaking the Terms | No refund. |
Where consumer law in your state or country gives you additional rights, those rights apply. Refunds go back to the original payment method and typically appear within 5–10 business days depending on your bank.
Chargebacks
Please contact us before disputing a charge with your bank; we resolve billing issues quickly and a dispute on a valid charge can lead to account suspension.
Contact
support@statwarrior.com. We answer billing emails within one business day.